Terms and Conditions

Welcome to Turquoise Grill House. By accessing or using our website, placing an order, or dining at our establishment, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.


1. Acceptance of Terms

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy. If you do not agree with any part of these terms, please refrain from using our services.


2. Use of the Website

  • Eligibility: You must be at least 18 years old or have parental consent to use our website.

  • Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

  • Prohibited Activities: You agree not to engage in any activity that interferes with or disrupts the website or the servers and networks connected to the website.


3. Menu and Pricing

  • Accuracy: We strive to ensure that all menu items and prices are accurate. However, we reserve the right to change menu items and prices without prior notice.

  • Allergens: Please inform our staff of any allergies or dietary restrictions. While we take precautions, we cannot guarantee the absence of allergens in our dishes.


4. Reservations

  • Reservations: Reservations can be made through our website or by calling us directly. We reserve the right to cancel or reschedule reservations as necessary.


5. Online Orders and Deliveries

  • Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.

  • Delivery Times: Estimated delivery times are provided for convenience and are not guaranteed.


6. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Turquoise Grill House and is protected by applicable intellectual property laws. Unauthorized use of any content is strictly prohibited.


7. Limitation of Liability

To the fullest extent permitted by law, Turquoise Grill House shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services or for the cost of procurement of substitute services.


8. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.


9. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes your acceptance of the revised terms.


10. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

  • Email: [email protected]

  • Phone: (905) 303 4474

  • Address: 431 Richmond St. W, Toronto, ON, Vaughan